• It is the correct software to help you with your tasks
• It runs correctly on your computer and is compatible with your operating system
Our products available to purchase on our web site are downloadable, partly-functional, and try-before-you-buy. We provide a several times free trial period to let you evaluate our products before you make a purchase decision.
In this trial period, our customers can contact our sales email (sales@istec.com.uy) to assist them with our software and its technical characteristics.
For those reasons we offer no refunds as a matter of policy, however a 30 day, 100% money back guarantee exceptions are made under the following circumstances:
• The software appears to be not as described
• The customer is experiencing a problem or bug with the software that cannot be solved by us in less than 30 days
• The software does not perform correctly
In these cases, we will issue a 100% refund of your purchase 30 days after your purchase.
Please send any questions regarding our refund policy through our sales email: sales@istec.com.uy
